Tend

Hosted in Sydney, decided by your people, kept for seven years.

Hosted in Sydney.

Tend runs in Amazon Web Services' Sydney region.

  • Stored in Australia Your records, photos, reports and their backups.
  • Homes, not tenants No tenant names, birth dates or contact details. Keep people out of the photos.
  • Private to you No other organisation sees your records. Your board can have its own read-only view.

This website runs on Cloudflare, separate from the app, so what you send through it may be processed outside Australia. The website privacy page has the detail.

Your people decide.

Every report is your people's work, not the software's.

  1. Tend suggests A condition rating and the defects it can see in the photos, with how sure it is. The AI analysis runs in Australia.
  2. Your reviewer decides They accept, change or reject each suggestion, and the reason is kept against their name.
  3. Two people sign Your inspector and reviewer, before the report goes to the housing office.

The review of one home: the hot water system and the floor finishes both need closer review. For floor finishes Tend suggested 2 (Poor). The reviewer chose Modify, set the rating to 3, and recorded the reason: carpet is dated but intact; Fair, not Poor. Approve waits until every rating is reviewed.

See the real screen

Every change, kept for seven years.

In an append-only audit trail, with nightly offsite backups.

7years on the record: the evidence, the reports and every change

  • Who changed what, when and why, in an append-only trail
  • Nightly offsite backups
  • Locked against deletion
  • A tested restore

Decision support, not certification.

  • Tend does not certify AMF or CTC compliance.
  • It doesn't find concealed defects.
  • It doesn't replace professional judgement.

Every report Tend issues states its limits on its face, including this: "Where separate statutory certification, testing, licensing or specialist professional assessment is required, this report should not be relied upon as a substitute for that certification, testing or assessment."

Here is what we don't claim.

  • Tend doesn't hold any security or quality certifications yet.
  • The AHO has not endorsed Tend.
  • No figures for the time or money you'll get back, until we've measured them with a provider.
  • We won't name or quote any organisation without its written permission.

Ask us anything on this page.

Talk to us, and bring the questions your board or Elders will ask.

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