Tend

Condition, compliance and capital planning for every home you manage.

Get started Watch demo

An animated illustration of two message threads, played in turn and then again. First, the board chair asks: the AHO is asking about 5 Kurrajong Way; is this year's ACA done, and are the smoke alarms checked? The housing manager replies 'Checking now.' Tend opens over the conversation: the home is found by search, its compliance items show smoke alarms and safety switches as Pass, and its report is signed by the inspector and the reviewer and sent to the housing office. The report shrinks into the manager's reply, 'Yes. Both signed it on 14 October, and the smoke alarms are tested. Here's the report,' and the board chair answers 'Great, thanks. I'll let the rest of the board know.' Second, the board chair asks what big work is coming up across the homes before the budget meeting. The capital forecast opens, its bars grow, rising band by band, and the 5 to 10 year band is circled: about $125K over the next five years, rising to $152K in years 5 to 10. The forecast shrinks into the reply, and the board chair says 'Good to know. Thanks.'

Every AHO-owned home, every year.

Tend keeps the work in one record, from the visit to the ten-year view.

  • 1ACA on each AHO-owned home, every year
  • 8ACR safety items, checked in the same visit
  • 30September, when the AM&MP is due

What the AMF asks, section by section

1 of 6

Every home's assessment on one calendar.

Bring in your property register, and every home's assessment goes on the calendar, with what's done and what's left.

  • Defect deadlines
  • Reports issued
  • Insurance renewals
  • Board papers

Tend's calendar for November 2026, with ACA inspections due on the 7th, 11th, 18th and 25th, circled in gold, and another on 6 December not yet due, alongside defect deadlines, insurance renewals, a land committee meeting and board papers.

See the real screen

2 of 6

Condition and compliance, from one visit.

Your inspector, staff member or contractor works room by room on a phone or iPad, with the ACR's eight items in the same visit.

Where the AMF asks for a licensed tradesperson, engage one. Tend doesn't replace that check.

The Annual Compliance screen inside an inspection: 3 pass, 0 fail, 5 not applicable. Smoke alarms and residual current devices are marked Pass, and window safety devices not applicable, under a note that the items are decision support.

See the real screen

3 of 6

Tend suggests. Your reviewer decides.

Tend suggests a condition on the AMF's 1 to 5 scale, and says how sure it is.

Your reviewer makes the call, and the reason is kept, so when the AHO asks why, the answer's there.

The review of one home: the hot water system and the floor finishes both need closer review. For floor finishes Tend suggested 2 (Poor). The reviewer chose Modify, set the rating to 3, and recorded the reason: carpet is dated but intact; Fair, not Poor. Approve waits until every rating is reviewed.

See the real screen

4 of 6

The report builds itself. Your people sign it.

Your inspector and reviewer sign it, and it goes to the housing office. It can be signed the day the review is done.

Tend doesn't certify anything. Your people do, and every change is on the record.

Sample report: coming after its privacy check.

A report built from the visit and the review, its pages fanned out: cover, condition, defects, compliance and photos. Below them, the inspector's and the reviewer's signatures, both ticked, and a badge: sent to the housing office.

5 of 6

Every repair, on the AMF's response times.

Each defect from the visit carries its response time from the AMF's Criticality Repairs Matrix, from 2 hours to 20 days.

Today shows what's overdue, like a repair due within eight hours, and what's coming.

Today: 2 overdue and 7 this week. Overdue are an insurance renewal for South paddock and a smoke alarm battery round. This week starts with a major functional defect with an 8-hour response due today, circled in gold.

See the real screen

6 of 6

The whole portfolio, ten years ahead.

Your board sees every home on one page, and can export it to PDF or CSV.

  • Every home against the APS benchmarks, and every open defect by timeframe
  • A ten-year capital forecast, each estimate with its basis
  • Bring work forward or push it back, and see where it bunches up

Tend shows when work falls due. It doesn't price the works or model your finances.

Portfolio: 3 of 24 dwellings audited and an average condition of 4.0 out of 5. The capital forecast rises across the window: $16K due within a year, $41K in years 1 to 3, $68K in years 3 to 5 and $152K in years 5 to 10, $277K in all, with $519K of eventual replacement value beyond 10 years shown separately.

One record for the office, the field and the board.

Unlimited users, and a read-only view for the board.

  • Housing and asset managers Prepare each home's ACA and ACR.
  • Inspectors Do the visit, room by room on a phone or iPad.
  • CEOs and boards See every home, and what falls due in ten years.
The opening of the Tend overview film: a board agenda asking whether the organisation's homes are safe and well looked after.

Watch the overview

Run one property through it.

Free, with no card and no sales call.

Get started Talk to us

  1. Add your home. Or bring in your whole register.
  2. Do the visit. Room by room on a phone or iPad, safety checks included.
  3. Review what Tend suggests. Accept, change or reject each one.
  4. Sign the report. Two people sign, and it goes to the housing office.